The platform does not respond to the emails I send to support, they are lying saying that I used my balance in negotiations which they know is a lie because they have already sent me a message saying that they had paid my profit and Cubopay had withheld my money, already they invented several contradictory lies to avoid paying the profit that they will withhold from my account which was blocked, they are saying that they refunded my deposit funds which is also a lie as Payretailers sent me an email proving that they had not authorized any refunds, today It has been 293 days since my $6767 profit was withheld by them and the account was blocked! 62 days passed after they messaged me that my refund was being processed and would take 30-60 days to do so! I WANT TO LEAVE MY TOTAL INDIGNATION WITH THE PLATFORM! DO NOT DEPOSIT MONEY IN THIS BROKER, THEIR SUPPORT IS NOT RELIEF, THEY DO NOT RESOLVE THE CUSTOMERS' PROBLEMS, THEY LIE AND USE FALSE INFORMATION TO NOT PAY THE PROFITS, THEY MOCK THE CUSTOMERS! THEY ARE NOT A REPUTABLE COMPANY! I HAVE PROOF OF EVERYTHING AND ALL THE LIES TOLD BY THEM. POCKET Option refund my balance $6767.

Sônia 307

Brazil 2024-02-27 22:13

I made a deposit to buy USDT it was canceled and I can't find a refund in my bank account

Valery 3657

Turkey 2023-11-28 16:39

Withdrawal from trading account is not allowed. I have been trying to withdraw for 6-7 months. Puwadit taweesuk. Thailand

Aria.

Thailand 2023-05-05 18:25

On December 2022 I learn and read about Binary trading, I was already trading on Forex but that style of trading is not suitable for me. I need quick result of every trade thats why I learn and develop my trading strategy and Trading system too fast and become profitable in few months. Pocket option is the second website where I ragistered and Complete my profile verification. But when I become profitable that Time I was in lose about 3000$ So I recovere all of my amount and Plus 7111$ more profit. I try to withdraw my money. They declined it by Selfie verification. I complete my verification and Again Try to withdraw money. Then Again they decline it that the adress verification is required. I provide my Orignal document they Accept it. then 3rd time I Requested for Withdrawal again they decline it by Wrong Adress. and Ask for Credit card verification. I provide Card pictures. After sending My Card pictures approximately 3 hours later I received 2 messages one Verifications is competed. I was happy that (Jhan chut gia) and in the second message is Most shit reason that I'm using bot and my Account is wiped up by The Most Smart Scammers in world. this is The real story that what I face this month. I delete my account and Share here this honest Review. some people is in the favor of Pocket option they are because they are only Affiliate with him. to drive them more Poeples for wiping out there accounts and money. When you lose they will never ask you for any type of verification. And Last point. Goto Pocket option home page goto review section in the bottom and check out the profiles of persons who give them reviews they are already in loses or offline accounts. You will see only newbie accounts. They are clear fraudster. and Support team is also very unmannered peoples. I will ask them On the day of judgment. because they wast my previous time. and hard earned money. Stay Safe.

FX4719207262

Pakistan 2023-04-27 04:14

The deposit on Feb 19th is 1000USD and it is still not arrived. The deposit ID, screenshot, wallet are all provided to customer service. But they keep asking me to restart. There is no reply from email either.

Jj7328

Hong Kong China 2023-02-23 13:57

I came third in the tournament, but I was not allowed to withdraw money. After a while, I could no longer participate in the next competition. No matter how much I asked the support, they gave ridiculous answers, and in the end my account was deleted. Unfortunately, this broker is a fraud, do not invest your money here.

Haverylova

Iran 2022-09-08 18:02

I participated in the tournament with a fully verified account and placed third and won the $50 prize. After depositing the money, when I tried to withdraw $55 from my account, I found that my account was blocked and I can no longer withdraw from my account. They are scammers and Their tournament is completely fake.

Haverylova

Iran 2022-09-08 02:55

I deposited 38000 pesos with the commission under someone’s suggestion. But when I withdrew, my balance was reset.

FX5440559142

Venezuela 2021-09-29 09:41

I deposited $2000 but they deducted all my balance. I could not operate on the page.

FX3024244613

Colombia 2021-09-22 03:07

I deposited 22000 pesos but there was no profits.

FX1793352052

Venezuela 2021-09-16 02:40

I have received Pocket option (Gembell Limited) company financial department to cancel my trading result because I speculated on vulnerabilities of system on Nov 5, 2019. But it is not a fact. My investment strategy is simple, just short Exotic currency USDTRY and buy back in the medium term. I will not do day trading. I deposited USD 1000(Oct 10 2019) and USD 1000(Oct 14 2019) start to trade. Within this period, I executed total 4 transactions, all are short USDTRY. It is a very simple.

talal baig

Pakistan 2021-09-14 16:09

I lost my job last year and had no resource. So I borrowed $100 to start investment. It promised that everyone could earn more than $1,000/day. But later I was not allowed to log in and everything was gone.

FX4265154223

Venezuela 2021-07-23 09:57

A client had her account blocked when she tried to withdraw after making profit. She calls this broker a scam.

Mayaz Ahmad

Bangladesh 2021-07-14 17:57

Pocket Option scammed a client by blocking his account when he tried to withdraw his profits.

Mayaz Ahmad

Bangladesh 2021-06-19 17:44