Amount resolved within one month(USD)$2,691,760
Number of People Resolved12466
*Please select the type of exposure
My money was stolen by the company and I spoke with customer service, they ask for 1000 dollars to allow me to withdraw my money and the problem is start from January 2022
Why Withdrawwal has to transfer to platform? Induce others to keep depositing.
Don't say anything else, look at the pictures, it's too late to regret it, they have already cheated everything from me.
Every morning from 5:00 to 6:00, the spread is several hundred pips, which is dozens of times of normal trading. The malicious expansion of the spread is forced to close the position, and the profit order is often forced to close the position.
This platform is fake with serious slippage. I cannot make profit and they induce via QQ, and paricipate the propoganda. They disappear after deposit.
The prive slumps quicklu and there is no security system. I lost 3.7 million TWD
Please help!!!!!!!!!!!!!!!!!!!!! Fraud hat can't withdraw money and need to pay 20% margin, It said it involved money laundering, and after paying it, said the money transfer merchant was invited to drink tea , In the end, he said that the system was attacked by a black swan and the entire money was completely gone, and he also said that he had to make up for the losses before he could make up for it. Oh my God! All requests for solutions are accumulated, completely lost, how can people survive. Return it quickly !Don't be deceived again
All investors please stay away from this platform, sales staff at 222 Nguyen Thi Bud and the representative office 19 agents colluded with the platform to make the price slip significantly, locking accounts when they are profitable until they lose. Then, they open which led to huge loss. The staff hide and shutdown now. I have lost 21000 and no one can solve this. This office is full of scammers.
Fraud platform, do not allow withdrawals, and saying that it is the account problem, and deliberately manipulate the market to plummet to make you liquidate your positions, and ask you to deposit more money.
brokers deliberately underestimated the price, stopped out in accordance with regulations, leading to account liquidation. This type of fraud should be eliminated to avoid serious consequences for investors. Claim for refund of the money satisfactorily.
Why was pound not liquidated at a high price, but was liquidated when the price was more favorable? This is because the spread is widened. When locking a position, you must consider the possibility of the spread expanding. Depending on whether it is late or just opened. When the liquidity is different, the spread is also different. According to the screenshot, the spread at that time was 1.75584-1.75511 = 73 points and when your account was liquidated, the spread widened to 187 points due to lack of liquidity due to the close of the market. At that time, your lock-up lot was 20 lots, so it was 20*(187-73) points and then converted into Canadian dollars and divided by 1.26 = 20*(187-73)/1.26 = USD 1809 . ** Subtract 73 points, yes Because at that time when the pound plus point difference is 73 points, your net worth is USD 1803, and the advance payment is USD 687.55 as the basis**. If the liquidation rate is 30%, 687.55*30% = USD 207, you must have USD 207 to maintain your position. However, due to the widening of the spread, your floating loss reached USD 1809 at that time, and the net value of USD 1803 – USD 1809 < USD 207 was no longer enough to maintain the position, which eventually triggered a liquidation order. We are also very sorry for this result. If you have any other questions about this result, please contact us.
The platform deliberately makes you losing money. It will let you liquidate your position and adjust the spread because the deposit has been in your account for a long time. Moreover, every time I set a stop loss, it will automatically let you liquidate your position. It is a fraud and I do not recommend you to use it. It can't withdraw money either.
My name is NVT. I opened a trading account on the exchange with a capital of 1500usd. I have been trading for 2 weeks, so my profit increased to 4061usd. In the trading session on April 25, 2022, I have Sell 41 shares total and have 1 order to place Profit 12. Tesla shares in the session because the day before Tesla announced revenue and tended to decrease sharply, the way my orders were both generating good profits. at 10:5pm I found it profitable, so I wanted to cut the order and go to the army, but I couldn't execute the order and lost the (x) button. I looked at the email and saw the updated information on the platform but did not notify the customer in advance. I am afraid the exchange will Touch tk and want to be sure of the order, so wait for the update to finish to cut the order for peace of mind. Until 12 o'clock at night, the order in platform jumped continuously, but the candle line did not change. while the market price is down, the whole order increases very quickly, continuously jumps more than 100 prices, and increases until the account is burned. I have taken pictures as proof. The next day, I had a petition to go to the floor and was informed by the support staff to wait 1 week to have a deposit. Next week, the floor has solved it for me, but I got back 1000u of capital and 1000u of bonus at the price. The floor just wanted to appease customers, I also know how difficult it is to get the credit back, so I have to accept that offer. So I call it beneficial or harmful to trade 1500u and have made a profit on capital up to more than 4000u in previous trading profits. So please stay away from this floor, don't lose money like me. I provide below screenshots of my trading account that day, the price list I captured that day of trading for proof. But what I have mentioned above is absolutely true.
Begging Wiki to bring justice, help innocent people who have been deceived. It’s too abhorrent, people can’t live anymore. They demand 20% margin of the deposit, and after paying it, they say that payer was invited to police office, and finally the money is gone and I have to make it up by deposit. Don't be deceived again, and make the family broken
This platform does not only has serious slippage, but also threaten me to cancel may account.
Hello! My account in Hong Kong XS Industry Group Co., Ltd.: 9482740. On September 3, 2021, Hong Kong XS Industry Group APP platform trading software: XS Industry. I placed orders at about 20:25 on the day, and closed two deals after 20:30 and it generates four trading code on the next working day： 92104760TX9482740 0810494729A 92105530TX9482740 0815905627A 92105530TX9482740 0816010688A 92104760TX9482740 0813588286A. For the orders that finishedat XS above, The price has reached the price of my pending order, but Hong Kong Xinsheng Gold Group APP platform trading software: Xinsheng Gold has not executed my pending order price. This caused serious slippage in my transaction orders, and lost nearly half of my profit. I applied to the Hong Kong Trading Market to verify the serious slippage problem, and I look forward to your reply! Thanks!
The delay of open and close a position is too serious for Acetop. Every stime I enter the market, I have to wait for a long time and miss the best timing. Every time the slippage can be greater than 1 USD, which is worse than the spread. The most ridiculous thing is the double standard, which there will be a slippage if it is good for platform and there will be no slippage if it is good for customer. Well, that's the trick.
Pulling virtual candle line to liquidate customer accounts, all accounts that day were liqudiated, sad scam, scam
After a previously positive AUDCAD short trade on April 20th, a faulty trailing stop was executed on April 22nd (see photo). The problem was reported a few hours later, unfortunately without positive feedback so far.The resulting damage currently amounts to around 600 euros.I've been trading for several years and this error pattern is not uncommon, but other brokers fix the wrong signal (reset to start price) within minutes and the trade is back on track. Every minute counts in the stock market andsuch poor support is a betrayal of trust.
Doubt and doubt that pushed all investors to lose
How to solve my exposure as soon as possible?