There is a frequent dead system and slippage with USGFX that caused my huge losses!
There is a frequent dead system and slippage with USGFX . My account was 2001997766, in which all orders were canceled. Now I will reveal all the evidence collected.
At 16:47:53, January 6th, I placed US30 at 28388.05 for 6 lots or so, but failed. The No. was 45717092. So I changed it into 28283.65 at 16:54:58, which was eventually evacuated. The data was interrupted during 16:50 to 17:09, during which the price decreased to 28384, thus my order should be effective. Now the price has exceeded 29000, which could bring a 20 thousand dollars profits. There is slippage with every single order on crude oil, as well XAU/USD since January 6th. Each order would cause a $50 to $100. Sometimes, the position-opening was even unavailable. I require USGFX to compensate all my losses.
The following is the original recommendation
USG平台经常性断线,卡盘,滑点,导致交易账户的单子不能成交,对我造成严重的经济损失!
USG平台经常性断线,卡盘,滑点,导致200197766账户该有的单子没成交,已成交的单子成交价与建仓价不符,严重干预账户利益,现将所收集的部分证据一一列举:
平台时间2020.01.06日16:47:53秒挂US30产品28388.05价位6手多单,交易单号为45717092,此挂单没成交,然后在平台时间16:54:58秒改为28283.65多单,最终此挂单没成交而撤销,数据当时在16:50分左右已经断线,断线大致时间为16:50分——17:09分,断线时间内,US30实时数据早已在16:53分跌至28384左右,所以我16:47分28388.05价位的挂单是生效可以成交的,US30现在价位已超29000的高位,6手多单利润已达到2万多美金,而200197766账户却因为数据断线不能成交而终结,弥补45717092此交易单的利润。
自1月6日后,USG平台交易原油每笔交易单都有滑点,每手单一开仓一平仓要多亏损50——100美金,详见部分截图视频为证,黄金多次开仓也存在滑点,有的甚至不给开仓,导致持仓放大亏损,截图/视频为证。请USG平台弥补我的所以损失。