Unable to withdraw after depositing 30,000 u
[Object] MBG Markets
[Issue] Unable to withdraw
FXIQOxpg3384 Solved after user's confirmationChina
FXIQOxpg3384 Supplemental MaterialsChinaEmails sent to you display the issue clearly, including related screenshots. You confirmed the deposit. So did the online customer service. If you can give a credit limit in advance, is there a situation of non-compliance in the immediate transaction? How to ensure the safety of customers' funds in case of non-compliance? Now that you have given the advance amount again, and customers can trade, why did you tell me that profits and losses generated from my transactions are not counted? Then if profits are not credited because they don't arrive at the account, will losses be credited? Is there a lot of unreasonable non-compliance in itself?
MBG Markets ReplyThe customer's deposit did not arrive at that time, so he first provided a temporary deposit. Then it is found that Binance should be responsible for the unsuccessful arrival, so now we are waiting for Binance to refund the customer's deposit.
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FXIQOxpg3384 Start MediationChinaI made a deposit of 30,000 USDT on May 19th, and then sent the deposit screenshot and transaction id to the customer service. The platform customer service confirmed the receipt and informed me that the deposit was successful. I also received the deposit confirmation email. I am trading several After preparing to withdraw and deposit, I didn’t pay attention after submitting the application. The customer service told me that the account will be received within 1 to 3 working days. The status of the third working day is still under review, and no one contacted during the third. I took the initiative to inquire on working days and only waited. I still waited on the fourth working day. On the fifth working day, I was informed that my deposit was still on the way. I refused the withdrawal review for this reason, but did not provide any substantive evidence to prove that my funds were returned. On the way, my deposit has a screenshot and transaction id, and the blockchain transaction id can be directly checked to their wallet.
In addition, if it is true that my funds are still in their wallets on the way, a big dealer will credit me with them? Will you let me trade? Will mbg give you money for trading without confirming receipt of USDT? This can’t be done by a professional trader, why wait for me to withdraw the money and tell me it’s not received
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