Global Broker governance & inquiry App
Exposure

334 pieces of exposure in total

Others

Deposits require high fees

If you use the USDT to deposit money, you need to pay a one-thousandth handling fee. This is true for every deposit. To deposit 40 million usdt, you need to pay an additional 5 usdt handling fee.

Hong Kong China Hong Kong China 2023-12-19 11:33
Hong Kong China Hong Kong China 2023-12-19 11:33
Others

I wonder if I was scammed. They said I made a mistake and my account was frozen.

Also, I was asked to put money in the deposit, but I was given someone else's bank card.

Hong Kong China Hong Kong China 2023-12-11 19:39
Hong Kong China Hong Kong China 2023-12-11 19:39
Others

It’s outrageous to deduct so much from the overnight fee.

The overnight fee of 0.5 lots per night will cost more than 50 US dollars. Your platform is worse than black platforms.

Hong Kong China Hong Kong China 2023-12-08 13:30
Hong Kong China Hong Kong China 2023-12-08 13:30
Others

Why do you charge so much for overnight fees?

Why do you charge so much for one night's stay? Is this a formal platform? Why do problems always occur?

Hong Kong China Hong Kong China 2023-12-07 08:21
Hong Kong China Hong Kong China 2023-12-07 08:21
Others

The bank card was frozen when withdrawing money.

The bank card was frozen when withdrawing money for the first time. This has never happened to me before.

Hong Kong China Hong Kong China 2023-12-05 19:04
Hong Kong China Hong Kong China 2023-12-05 19:04
Others

There is a problem with the platform trading quotation

On November 14, 2023, the cpi data at 21:30 in the evening, the price of XAU/USD on AVATRADE, first plummeted and then rose sharply, but the international XAU/USD price was not like this.

Hong Kong China Hong Kong China 2023-11-14 21:42
Hong Kong China Hong Kong China 2023-11-14 21:42
Others

Unscrupulous platform

At the same time, there is no delay in XAU/USD. The S&P 500 I bought was delayed by 10 minutes.

Hong Kong China Hong Kong China 2023-10-12 13:32
Hong Kong China Hong Kong China 2023-10-12 13:32
Others

Fraud

The same symbol, same time, different location, next is the Jin10, did not arrive at the location. Give me a difference. Huge spread.

Hong Kong China Hong Kong China 2023-10-11 18:23
Hong Kong China Hong Kong China 2023-10-11 18:23
Scam

Wrong market

The same is 4:26, 30-minute chart. US Dollar Index is Aihua 105.5, Jin 10 is 105.8.

Hong Kong China Hong Kong China 2023-10-11 16:30
Hong Kong China Hong Kong China 2023-10-11 16:30
Others

The deposit always shows that the transaction party allocation failed.

Deposit always shows that the transaction party allocation failed. Please try again.

Hong Kong China Hong Kong China 2023-10-03 09:01
Hong Kong China Hong Kong China 2023-10-03 09:01
Severe Slippage

Stop the loss before reaching the point. After communication, they only pay for the slippage. I could have taken profit!

The point was as low as 1926, and my stop-loss order was closed. I communicated with customer service by email and they just gave me random data!

Hong Kong China Hong Kong China 2023-09-08 12:24
Hong Kong China Hong Kong China 2023-09-08 12:24
Others

S&P 500, Jin10 data, one-minute chart, lowest position 4503.5, AVATRADE stop loss at 4502

AVATRADE's reply time was 10:27, and my screenshot time was 10:21. The 1-minute chart has passed 6

Hong Kong China Hong Kong China 2023-09-06 10:08
Hong Kong China Hong Kong China 2023-09-06 10:08
Others

AVATRADE stops loss at 4502, jin10 is 4503.5

S&P 500, jin10 data, one-minute chart, the lowest position 4503.5, AVATRADE stop loss at 4502

Hong Kong China Hong Kong China 2023-09-06 05:49
Hong Kong China Hong Kong China 2023-09-06 05:49
Others

The deposit is not in the account, it has been processing

The deposit has not been credited to the account, it has been processing, but it has not been credited, everyone should not choose this platform

Hong Kong China Hong Kong China 2023-08-28 17:31
Hong Kong China Hong Kong China 2023-08-28 17:31
Others

It took less than three hours to deposit money into mt5, and it was clearly found that the funds have been transferred successfully, which caused me a loss

The deposit did not arrive, and I still shirked it for three hours, saying that I would wait, which made me close to liquidation. I was short of this fund support. I told the customer service many times to ask them to advance to my mt5, but they refused. Obviously they have found my deposit certificate and received a deposit notification, but they have not been able to get into the account so far. This kind of situation caused my losses to be compensated, and I should advance the deposit to mt5, but I just refused. Please contact the dealer as soon as possible to let them advance my deposit to mt5 to save my life.

Hong Kong China Hong Kong China 2023-08-28 10:18
Hong Kong China Hong Kong China 2023-08-28 10:18
Severe Slippage

Indiscriminately deducting client funds

I traded 0.76 lots of Bren crude oil. Deduct my gas bill of $440. Who would dare to deduct fees indiscriminately on such a platform? An unscrupulous platform.

Hong Kong China Hong Kong China 2023-08-28 09:13
Hong Kong China Hong Kong China 2023-08-28 09:13
Resolved

I didn't liquidate my position when crude oil was 83 and 84.3, but I lost my money when I opened my account today.

I didn't liquidate my position when crude oil was 83 and 84.3, but I lost my money when I opened my account today.Moreover, they manipulated the remaining money from liquidation secretly and took it away.

Hong Kong China Hong Kong China 2023-08-21 10:29
Hong Kong China Hong Kong China 2023-08-21 10:29
Severe Slippage

Severe slippage at opening and closing

The closing slippage is more serious than the normal market. And the attitude of the customer service is very bad. He said that he can only compare their positions with other platforms, not with other platforms.

Hong Kong China Hong Kong China 2023-08-11 15:07
Hong Kong China Hong Kong China 2023-08-11 15:07
Severe Slippage

check the comparison of major platforms and find that the opening slippage is serious

Every time there is a gap at the opening and they stop the loss of the order. They tell me that it is a normal gap, you need to increase the margin by yourself, and the loss of about 25,000 for one order at a time. The customer service cannot compensate for all orders

Hong Kong China Hong Kong China 2023-07-19 14:59
Hong Kong China Hong Kong China 2023-07-19 14:59
Scam

Deposit does not arrive

Keep delaying. Deposit does not arrive. I was scammed for over 200k at this platform.

Hong Kong China Hong Kong China 2023-05-23 18:24
Hong Kong China Hong Kong China 2023-05-23 18:24
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