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    FXTSBvxf7647 Trader
    Released in Japan

    Unable to trade due to disconnection

    Hi everyone, I am a trader for five years. On the morning of March 23, the New Zealand currency started to fall after a sideways trade. When it was about to reach the take profit level, I wanted to cancel the take profit, but during the operation, I found that the account was disconnected and the other five platforms on the mobile phone were able to log in normally. The disconnection lasted for two hours, and when I was able to log in, I dropped nearly 100 points from the take profit level. At that time, I had 4 short positions of 0.99 lots, with almost 4000 profit. I asked the platform to negotiate compensation, and the platform said that it wanted me to submit the transaction log of the take-profit cancellation when the account was disconnected. I want to ask everyone, as an experienced trader, when I knew that I could not trade as the line was disconnected, was it my fault that I didn’t trade at that time? It is also problematic that the stop profit level of 500 of short order is traded at 503, and the stop profit is down.

    The following is the original
    大家好,我是一个五年的交易者。在3月23日早,新西兰货币横盘后启动下跌有力,快到止盈位时我想操作撤销止盈,但要在操作时发现账户断线,手机上其他五家平台在同时都 可以正常登录。断线持续两小时之久,到可以登录从止盈位下跌近100点,当时我有4个0.99手的空单持仓,4000利润差不多。 找平台协商一定补偿,平台说要我平台断线时撤销止盈操作的交易日志,我想问一下大家,做为一个老的交易员,在断线时明知道是不能进行交易的,我当时断线没交易是我的错? 还有就是空单止盈位500为什么 给成交503,下跌止盈。



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