I applied for the withdrawal $14000, while only 97906.2 RMB was received with the rate below 0.7. But the customer service claimed that it does no relation with the platform.
The screenshot could prove that it was an individual remittance. I applied for the withdrawal $14000, while only 97906.2 RMB was received. The rate during March and April was above 7.04, while that on FXCM was below 0.7. But FXCM wanted to cut itself loose. I have applied for the another 2 withdrawal, totaling 2000. I hope it not be hoarded.
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The following is the original recommendation
提款14000$ 到账97906.2出金数额不明汇率0.7不到 个人汇的款 问客服说跟福汇没关系
非公司账户汇的款 截图照片可以证明 是个人汇款 提款14000$ 到账97906.2 3月至4月9号人民币兑美元 汇率一直到在7.04上方 97906.2/14000= 6.9933 汇率0.7不到 问福汇说他们只管出金 不管到账多少跟他没关系 没说出个所以然 我请求帮助 把多余得钱补上 我又分两笔出了20000还没到账 希望到时候不要少