Amount resolved within one month(USD)$1,154,507
Number of People Resolved11534
*Please select the type of exposure
Severe slippage led to stop loss. My order should be profitable on October 18, 2021 according to the market showed on most platforms. But it was stopped and I could not make profits. It said the losses were due to the bank qualification to ensure the safety of customers' funds. But investors had to pay high transaction costs. Customers' investment in their bank was consumed up by the fraud platform.
price sudenly jump and not same with real price
The spread was 10 times higher than the normal spread. The network often delayed and the position was closed before stop loss.
Beware of this platform.
The order delayed for more than an hour.
On September 22, 2021, GBP/NZD price increased to 1.94949 and 1.94275, withe the stop surplus at 1.95036. After a week, my orders suffered losses due to the severe slippage which was changed by the platform. I never met this situation in my transactions.
The drop is 1 yuan more than other platforms, and the drop is three times faster. I almost suffered from liquidation.
The customer service said it was normal situation however the slippage was different from other platforms. Help.
The platform caused great losses to investors by many ways.
i dont know whats wrong or what happened. yesterday i was floating my position just fine with a margin above 100%. yet when i checked my account the next day, all position was closed. i checked other brokers but the price arent the same.
The broker had severe slippage without any reason.
The spread is so high that normal trade is unable. The order failed to be done many times because of slippage problems. However, the SL is very fast. They hit before other brokers do.
This broker they purposely spike the price movement so that your account will be blown to dust! thats what happened to me! Suffered a huge loss because of them. Pls refer to pics below
after i requested for withdrawal, weirdly my position suffered a severe slippage. if you look at pictures attached below, my trading for the past few days has been going smoothly. up until i loss $13k usd on a single trade!
This broker are manipulating the chart, they are thieves.... please stay away. They maneuver the chart. check screenshots below
i held a position overnight, when i check my position its no longer there. it turns out there was a slippage, a bad one. refer to pics below how bad this broker manipulate the chart. lost few thousands due to this slippage!
Refer to pics below, i made a comparison between 2 different chart. This broker's chart clearly manipulated the price, while you can see on the other chart the price are normal. This slippage costs me a lot of money and cleared almost all of my account fund! Upon checking, it seems like this broker are not even registered as NFA Membership!
Forced liquidation. Many orders were closed as the following picture showed.
I opened a new account but could not set stop loss and the quotation closed. It was impossible to do transaction.
The GBP on ThinkMarkets platform gapped 150 points for no reason. I have checked that other platforms don’t have this K-line gapped by 150 points at all. This wash is too obvious. The platform customer service also refuses to admit or compensate for this. Fortunately, If you placed an order with a stop loss at the time, otherwise you will lose a lot of liquidation. Everyone must pay attention to the ThinkMarkets platform.
How to solve my exposure as soon as possible?
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