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RXCF is a fraud company. Do not be cheated
Trading on this platform is unstable, and deposits and withdrawals are slow. It's been a week
Axi deducted rollover and bonus without my permission, making positions wiped out. And then the market became better
1: The crude oil was invested since December 21. The next day I saw that their rollover was -23 pips for long orders and 20 pips for empty orders, so I specifically consulted the customer service of the platform's official website. The customer service said that the overnight fee is Normal (there are screenshots showing the overnight fee of MT4 software and screenshots of consulting customer service) 2: After confirming that the overnight fee is correct, I re-operated the crude oil empty order on December 22 and held the position until January 4 for a total of 14 days , And a part of it slowly increased in the middle
3: On January 4, the platform privately deducted all the overnight interest and bonus I received, which caused the account to be directly liquidated at the high position of crude oil, and then the crude oil began to plummet
4: Contact the platform, the platform said they set the wrong crude oil overnight fee, so they have to deduct it (I have been operating the crude oil for half a month and they did not realize the error, just when the crude oil new high was deducted and the position could be liquidated. Deductions will not be liquidated at any time within half a month. Only on January 4th, is there such a coincidence?)
5: Let’s take a step back. Even if they set the wrong settings, it’s completely their own problems. Their mistakes have seriously affected my judgment of operation (for other varieties, I usually do short-term operations in Weicang because of customer service. It is said that the overnight fee is normal, so I placed a heavier list on crude oil to prepare for the midline)
6: Regarding the bonus issue, the platform said that the bonus cannot carry losses. When the net value is lower than the credit limit, the bonus will be deducted. However, the situation at that time was that my net worth was still about $3,000 after deducting the overnight fee. (Initially deposit 7990, bonus 1598), much higher than 1598, did not meet the conditions for deduction of bonus (all transaction records can be checked)
7: Don’t let customers pay for platform errors
Confirmed to be solved?
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